apHarmony will be happy to bring our SMS integration experience to your software project. Whether you are looking for an app to send SMS messages, need to receive and respond to messages, or are looking to build a full SMS automation engine, we will be happy to help. Please feel free to give us a call at 630-855-7522 for a free evaluation and quote.

SMS integration provides a method for cross-platform mobile communication. This can be extremely helpful in certain business automation scenarios, such as notifying outside sales reps of appointments, or sending reminders to customers. The first step in an SMS integration project is to create a full wireframe or flowchart of the entire SMS workflow. This includes messages that can be formatted for multiple paths, or personalized per customer.

With the workflow developed, the next step is to evaluate the infrastructure. Dedicated phone numbers can provide an endpoint for SMS requests and cohesive message source, while undedicated numbers can often lower SMS transfer costs. If multiple end-user touch points are necessary in an application, then a dedicated phone number is necessary, along with a client record for each customer.

Finally, the SMS app will need to be developed and deployed. As the application scales, it is vitally important to monitor costs at least once a quarter to review for potential cost-saving opportunities. For instance, alternative transfer methods or application architecture might be implemented to help save on infrastructure as the project grows. In addition, depending on the up-time and reliability requirements, it might be advised to run a testing and monitoring service on a regular basis to alert support for issues before a large number of users are affected.

For a free consultation on an SMS integration project, please feel free to give us a call at 630-855-7522.